Refund policy

Returns & Refunds Policy

You may cancel your online purchase without giving a reason by notifying us within 14 days after receiving your goods. You then have a further 14 days to return them.

To cancel or request a return, email contact@avelifit.com with your order number and the items concerned.

You may inspect and try on clothing as you would in a shop. We may make a lawful deduction for diminished value caused by handling beyond what is necessary to establish the goods’ nature, characteristics and functioning.

For a full-order cancellation, we refund the standard outbound delivery charge. Additional charges for express or upgraded delivery are not refundable.

Refunds are made to the original payment method without undue delay and within the applicable statutory deadline. We may withhold reimbursement until we receive the goods or evidence that they have been sent back, whichever occurs first.

Sale items retain the same statutory rights.

If an item is faulty, damaged or incorrect, contact us. We will provide the remedies and cover return costs required by applicable consumer law.

Nothing in this policy limits your statutory rights.